Responsible Gambling Policy
Effective Date: April 17, 2025
At lorvellahotel, your well-being is our top priority. We believe gambling should remain a form of entertainment—not a source of harm or distress.
Our Commitment
lorvellahotel is committed to promoting a safe and responsible gaming experience by:
- Preventing underage individuals from accessing gambling services
- Offering tools that promote mindful, balanced gameplay
- Providing resources and support for guests facing gambling-related challenges
- Maintaining a secure, transparent, and responsible environment for all players
Minimum Age Requirement
Guests must be 18 years or older—or meet the legal gambling age in their jurisdiction. All accounts undergo strict age verification, and any sign of underage gambling will result in immediate account suspension.
Understanding the Risks
Gambling involves risk and should never be used as a financial strategy. Treat gaming as a recreational activity—not a solution for financial problems.
Tips for Responsible Gaming
- Set spending and time limits before you play
- Avoid gambling when stressed, tired, or under the influence
- Take regular breaks to maintain perspective
- Never chase losses—this often leads to bigger problems
- Remember: Gambling is entertainment, not income
Tools to Stay in Control
lorvellahotel offers tools to help you manage your gameplay:
- Customizable deposit limits (daily, weekly, monthly)
- Session duration alerts and reminders
- Voluntary short-term time-outs
- Cooling-off periods for temporary breaks
- Full self-exclusion options for extended suspensions
Self-Exclusion Support
If your gambling habits become difficult to manage, self-exclusion is available to help you regain control. This process is confidential and designed with your well-being in mind.
Signs of Problem Gambling
Be aware of these common red flags:
- Spending more time or money than planned
- Hiding gambling habits from friends or family
- Using gambling as an emotional escape
- Feeling guilt, anxiety, or regret after playing
If any of these sound familiar, consider seeking support.
Support & Resources
Help is available—confidential and free. Contact any of these reputable organizations:
BeGambleAware – Offers advice, tools, and support to help you gamble safely.
GamCare (UK) – Provides 24/7 support and treatment for anyone experiencing gambling-related harm.
National Council on Problem Gambling (US) – Delivers resources and assistance for individuals in the United States.
Gambling Therapy – Offers worldwide online support and guidance for problem gambling.
You’re never alone—help is always within reach.