PRIVACY POLICY

Privacy Policy

Effective Date: April 1, 2025

Welcome to lorvellahotel.com. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.

We are committed to maintaining the highest standards of privacy protection and comply with international regulations including GDPR, CCPA, and PIPEDA. By using this site, you agree to the practices described below.

Information We Collect

Personal Information:

  • Name and email address
  • IP address and general location
  • Browser type, device info, and operating system
  • Information you voluntarily provide through contact forms or inquiries

Note: We do not collect sensitive financial data or government-issued ID numbers.

Non-Personal Information:

  • Website usage data (e.g., pages visited, time spent on site)
  • Behavioral and interaction data to improve site performance

How We Use Your Information

We may use your data to:

  • Operate, maintain, and improve lorvellahotel.com
  • Respond to feedback or service requests
  • Enhance features and develop new content or services
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud or unauthorized activities

We do not sell or share your personal information with third parties.

Cookies & Tracking Technologies

We use cookies and analytics tools like Google Analytics to better understand user behavior and optimize website performance.

You can control cookie settings through your browser. Disabling cookies may impact certain features of the site.

International Data Transfers

Your information may be processed or stored in countries such as the United States, Canada, or EU member states—all of which maintain reasonable data protection standards.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to data processing
  • Request data portability (a copy of your data)
  • Withdraw previously given consent
  • File a complaint with a relevant authority:
    • EU Data Protection Authorities
    • California Attorney General
    • Office of the Privacy Commissioner of Canada

To exercise your rights, please reach out using the contact details below.

Data Retention

We retain personal data only as long as needed to:

  • Provide services and support
  • Fulfill legal or contractual obligations
  • Protect our legitimate business interests

Data Security

lorvellahotel uses industry-standard security protocols to protect your information. While no system can guarantee 100% protection, we take all reasonable precautions to prevent unauthorized access or misuse.

Third-Party Links

Our site may link to third-party resort or casino partners. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

Children’s Privacy

This site is intended for users 18 years and older. We do not knowingly collect personal information from minors.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted here with a revised effective date. Continued use of the site constitutes acceptance of the updated terms.

Contact Us

For questions about your privacy or to exercise your rights, contact us at:

📧 [email protected]